Simple, transparent pricing
No per-ticket fees. No hidden costs. Just straightforward pricing that scales with your team.
For small teams getting started with unified support.
Get Started- Up to 5 seats
- Unified timeline
- 2 channels (email + chat)
- 5,000 conversations/mo
- Basic analytics
- Email support
For growing teams who need the full omnichannel experience.
Get Started- Up to 25 seats
- Dedicated phone numbers
- Voice & SMS included
- Unlimited conversations
- Operational lenses
- Smart work items
- Live call transcription
- AI tone feedback
- Response suggestions
- Advanced analytics
- Priority support
For large organizations with complex requirements.
Contact Sales- Unlimited seats
- Everything in Pro
- Custom integrations
- Dedicated account manager
- SLA guarantees
- SSO & SAML
- Audit logs
- 24/7 phone support
Frequently asked questions
What's included in a "seat"?
A seat is a single user account that can access the Convoq platform. Each seat includes full access to all features available in your plan.
Can I upgrade or downgrade anytime?
Yes! You can upgrade anytime and we'll prorate the difference. Downgrades take effect at the start of your next billing cycle.
Are there any additional fees for voice or SMS?
Professional and Enterprise plans include voice and SMS usage. Usage beyond included minutes/messages is billed at competitive per-unit rates.
Do you offer discounts for annual billing?
Yes, annual plans receive a 20% discount. Contact our sales team for details.
Is there a free trial?
We offer a 14-day free trial on all plans. No credit card required to get started.
Ready to get started?
Start your free 14-day trial today. No credit card required.